Process Management

One of the peculiarities of Cycons is the impact on the management by processes in our internal management of the day to day. The benefits more important that gives us the management by processes are:

•    Involve all of our staff in a continuous improvement sustainable.
•    Have a system of integral management, which covers from the business plan, budgets, annual reviews quarterly, until the daily tasks.
•    Being in possession of a status thermometer of the company through our table of general command and management indicators by process.
•    Ensure a framework of corrective actions that directly affect the parameters of quality, cost and delivery.

In particular, our management by processes is divided into three processes spreads:

1) Strategic Process
Where we define, from industry trends, an internal analysis, our competitors and the vision of shareholders, a business plan that includes a business and industrial plan for the next three years, synthesized in balance and account of annual results. Then we define our strategic indicators, as follow-up meters of our strategic plan.

2) Main Processes.
Are the essential or those who make possible our existence. In our case, we talk about:

1) Collection of business.
2) Study of works budgets.
3) Award of works budgets.
4) Transfer Process between budget and implementation.
5) Implementation of works Process.
6) Process of quality reception.
7) After-sales process.
It is worth grasp the peculiarity to acquire the processes of budgets study in our building, where working jointly with the customer, architects, designers and engineerings, we provide technical solutions to make more competitive our project, "closed price, keys in hand."

Another peculiarity of our company is the after-sales service on line, that lightens in an important way the processes of the real estate promoters, ensuring a direct dealings with the customers, which results in an improvement of the quality standards of the after-sales convencional systems.